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tequekama's avatar
tequekama
Aspirant
Dec 22, 2025

CAX80 Poor Cable Connection

I have a CAX80 with Spectrum internet, and I noted that the Cable Connection indicates a "Poor" Status and and downstream status indicates 11.0dBmV which appears to on the high side of the recommende...
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FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 22, 2025

Please post the data seen on the cable connections page and the data from the Event logs page please:

 

What FW version is on the CAX80? 

https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router

https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router

 

Power should not exceed over 7dbm:

https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router

Get a -6dbm cable coax line attenuator to install after the modem and coax cable line.