Help disabling Armor

Question

Can someone help me figure out how to disable Armor? It's been causing me numerous issues, especially with video conferencing software.

I go into the Nighhawk app -> Settings -> Security -> slide the enable netgear armor swith to OFF, but it always times out with an error saying the process took too long (60 seconds).

Help!

plemans · Answer

Try uninstalling the app and reinstalling it?&nbsp;Do you have a different device to try?&nbsp;&nbsp;&nbsp;

italianbeef · Answer

Yes - I've tried installing the app on another device, same problem. Rebooted router, restarted app.

plemans · Answer

If you really want it disabled, factory reset the router and reinstall it.&nbsp;&nbsp;

italianbeef · Answer

plemans&nbsp;wrote:If you really want it disabled, factory reset the router and reinstall it.&nbsp;&nbsp;Thanks, but I've seen in other threads that doesn't work. The device is registered with the Armor service and it's immediately activated again after the factory reset?

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Help disabling Armor

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