NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MK63 DHCP not working
Hey, I have my mk63 connected to a Arris SB6141 modern with Xfinity. The DHCP is turned on on my mk60 main router. I have several devices that cannot automatically get a valid IP address from the rou...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Is Armor or Smart Parental Controls enabled?
Try setting a IP address reservation on the MR for your devices:
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router?_ga=2.258726095.431341290.1651496399-938141478.1647526868