NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
shixinhb
May 04, 2022Follower
MK63 DHCP not working
Hey, I have my mk63 connected to a Arris SB6141 modern with Xfinity. The DHCP is turned on on my mk60 main router. I have several devices that cannot automatically get a valid IP address from the rou...
EternalStudent
May 07, 2022Apprentice
I'd look in the log (Advanced tab, Administration on left, Log below that) on the router when you connect a new device to see what it thinks happened. Each of my devices gets a new line when they take an address.
Plugging a wired device into the router is the simplest way to test if IP addresses are being given out by the router. Skips any WiFi issues (try that next when IP's are handed out reliably). You can manually release then renew the address to trigger the process quickly (search online for directions for your OS).
You could do a factory reset to make sure you didn't accidentally turn on a feature you didn't remember. Like routers can require you to whitelist MAC addresses ("default deny access"). That's different from reserving an IP for the device on the router (which still uses a DHCP server).
When you say you manually assign an IP, you're setting a static address on your devices? It generally works best to have everything static or everything use DHCP. Like to avoid multiple devices thinking they can use an IP (one forced with a static address and the other handed the value from DHCP server).
You can try upgrading the firmware, though some people have better luck on the last 1.0.x version (current is 1.1.x).