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DeveshNatalia's avatar
DeveshNatalia
Aspirant
May 14, 2022

MK63 (router and satellite)

Over the last 2 weeks I have been experiencing dropouts and high latency across my mesh network.

After speaking with Netgear support, my router firmware version is  1.1.1.122 and both satellites are on  1.1.6.124, i'm now monitoring my connections. Has anyone else experienced similar issues and were able to resolve it?

 

Thank you.

5 Replies

    • DeveshNatalia's avatar
      DeveshNatalia
      Aspirant
      May 15, 2022

      The MR and MS are now all on the same version 1.1.6.124 but am still getting intermittent timeouts and high latency. This is only a problem on the wireless using the Netgear MR and MS mesh AP's, wired or wireless connection into my BT modem is absolutely fine.

       

       

      • plemans's avatar
        plemans
        Guru - Experienced User
        May 15, 2022

        Is your bt modem in router mode? if so, it causes a double nat. 

        A double nat happens when you cascade more than 1 router.
        https://kb.netgear.com/30186/What-is-Double-NAT
        Fixes? There’s 3 options but only use 1.
        1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
        2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
        3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
        https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode