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IAndRoid's avatar
IAndRoid
Aspirant
Jul 08, 2025

MK63/MR60 Mesh system drops internet when I change room

Hello Everyone, 

 

Got this used MK63 Mesh Router system. After setting it up, I've encountered a problem. Where someone changes a room whole mesh goes down. No device gets internet for like 30 seconds. Then it gets back up.

 

I've updated the firmware.

 

Satellites are like 8-10 meters away from Router(Main Unit) and like 5meters away from each other.  

 

I couldn't find anyone else having the same issue, maybe someone knows a solution/answer to it?

Thanks

not listed

4 Replies

  • IAndRoid's avatar
    IAndRoid
    Aspirant
    Jul 08, 2025

    Some extra info:

    MK63-100NAS

    Firmware Version V1.1.7.134_2.0.65

     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 08, 2025

    5 meters is too close in between the MS. Try 8-10 meters.

    What is the size of the home in sq feet? 

     

    What devices are being connected to the system? 

     

    What channels are you using on the MR? Try 1 and 40. 

     

  • IAndRoid's avatar
    IAndRoid
    Aspirant
    Jul 13, 2025

    I think,I figured out the problem. It's the modem. It somehow restarts the connection randomly. Ordered a RMA. Let's see if it fixes it