NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MR^0 disconnecting
I have asked the tech support to install the product andhave issues of sattelite disconnect everynight. I have talked to them about help and have updated the firmware. It did not help at all. Tech su...
For my configuration, I'm using two Netgear switches (that worked fine for this Ethernet backhaul prior to mid-year firmware for MR60/MS60), but they are:
Netgear GS108
Netgear GS116
What I *think* may be happening, I think that the EEE 802.3az "green ethernet" feature may be interfering with the most recent firmware builds of these devices - nothing else in my configuration changed - firmware upgrade for MR60/MS60 and "boom", Internet connection works for a bit, Ethernet backhaul to two APs, and then the link degrades rapidly.
Remove one satellite, and the link is OK.
Configuration goes:
Modem --> GS108
GS108 --> Satellite 1 (Currently Disconnected)
GS108 --> GS116--> Satellite 2 (Connected)
If I reconnect Satellite 1, things work ok for a few hours, and then BOOM, Internet connectivity becomes unrealiable - network connectivity "iffy".
Ethernet throughput is WORSE than Wireless throughput - this was not the case before.
So to resolve things in the interim, I've enabled Wi-Fi on all devices that I would otherwise Ethernet connect; not ideal.
Before I scrap the architecture and get new switches - I want confidence in a solution before I throw money at the problem.
grajkovic wrote:
For my configuration, I'm using two Netgear switches (that worked fine for this Ethernet backhaul prior to mid-year firmware for MR60/MS60), but they are:
Netgear GS108
Netgear GS116
What I *think* may be happening, I think that the EEE 802.3az "green ethernet" feature may be interfering with the most recent firmware builds of these devices - nothing else in my configuration changed - firmware upgrade for MR60/MS60 and "boom", Internet connection works for a bit, Ethernet backhaul to two APs, and then the link degrades rapidly.
Remove one satellite, and the link is OK.
Configuration goes:
Modem --> GS108 <Where is the MR60 in all of this? I presume it's between the ISP modem an your GS108 switch?
GS108 --> Satellite 1 (Currently Disconnected)
GS108 --> GS116--> Satellite 2 (Connected)
Be sure all your cables are of good quality. CAT6 is recommended and it's not recommended to mixed older CAT# versions with newer versions. Keep with 1 CAT# version.
Also might try newer FW version for the 60 series:
If I reconnect Satellite 1, things work ok for a few hours, and then BOOM, Internet connectivity becomes unrealiable - network connectivity "iffy".
Ethernet throughput is WORSE than Wireless throughput - this was not the case before.
So to resolve things in the interim, I've enabled Wi-Fi on all devices that I would otherwise Ethernet connect; not ideal.
Before I scrap the architecture and get new switches - I want confidence in a solution before I throw money at the problem.
Oh... I just upgraded to that firmware and it destroyed my network. Now yet ANOTHER factory reset I just did... I hate this product so much.
Wi-Fi kept dropping.Modem --> MR60 --> GS108, sorry, yes.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
You did load the FW on the MS first before the MR right?What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
grajkovic wrote:
Modem --> MR60 --> GS108, sorry, yes.
Background... CCNA here - so from my perspective, this absolutely should NOT be "rocket science" - this should be a simple mesh system that works. Consumers cannot be network engineers.
Yes, I read the instructions and loaded MS firmware before MR firmware for both MS. If I remove one MS, then I'm OK (with caveats), if I have two MS, I am NOT OK. MS linear distance is well over 10m/30 feet away from MR in every instance. I have tried both placing them on the same horizontal plane, and staggering them - to no avail.
It worked just fine until AFTER Firmware V1.0.6.102_2.0.45. When it auto-upgraded (which I should have never let happen, lessons were learned from past Netgear stuff...), that is when the Ethernet backhaul become awful. And since these are band-limited, it makes little sense to use them in Wireless Backhaul mode.
If there's a good way to revert to V1.0.6.102_2.0.45, I believe this would entirely resolve the problem, and at this point to make it work, I'm willing to forgo the CVE fixes - and I suspect after this firmware is what broke this for many others who I've seen chatting about low throughput or drops using Ethernet backhaul on this very community.
I have even tried a VERY simple config... Modem --> MR --> MS, taking the switches OUT entirely... and I see frequent throughput drops (on the uplink) using Ethernet from MR --> MS; abysmal - 30-100Mbps uplink at the Modem, 7Mbps out of the MR or MS when Ethernet backhaul is used. Remove the MS and what happens? Uplink throughput speeds up significantly - but that kind of defeats the purpose of the mesh...
I've switched ISPs, but since it is clear that there's little accountability to the "Nighthawk Mesh Wi-Fi" solution simply being terrible, here are the details: My previous Comcast service was on an Arris SB8200 modem using a DOCSIS 3.0 managed connection, 1Gbps/35Mbps - I terminated that service and replaced that with T-Mobile Home Internet 5G service that is on a Nokia 5G21 Gateway, which is actually a much better quality service than CONcast. Lower latency AND better uplink, not to mention much less expensive and NEVER out!
My previous Cisco infrastructure cannot support the Wi-Fi connection quantity that is required 29 smart lights (two are technically smart air purifiers), as the controller limits the connections - they are low throughput - many devices, and neither could the Netgear R7000 that I had supporting it (the best firmware for that was self-built from DD-WRT, no thanks to Netgear as well...)
The MR/MS solution has to support a COMBINED 47 connections, 15 wired (and 1 more being the satellite) and 32 wireless - one mobile device, an Apple Watch, a NordicTrack Elite 900 Treadmill (...it's an Android Tablet...) and 29 smart lights.I expect a simple consumer solution to support small bandwidth, many Wi-Fi devices, without a problem - especially if the plan is to distribute them over 3 APs (MR/MS/MS)...
I am in an open space in a dense area with close neighbors, I can "see" 9-12 other APs at any given time from my mobile device at the edges of my home - the Wi-Fi area I'm trying to cover is only about 900 sq ft, with my goal of limiting range to only indoors and specifically trying to not interfere with others - because I'm full aware of the shared-resource nature of RF (my EE background is actually RF), and I try to be a good steward of this precious resource, while trying to enjoy tunable LED lighting throughout my home.So I stand firm that there is NO reason this should not be able to support this.
All Ethernet runs from every Ethernet-connected "everything else" are CAT6, EXCEPT from Switch to Switch, I have CAT7 as the distance is longer and the shielding is better to reduce crosstalk noise along the cables, and my aspiration is to keep EVERYTHING OFF OF WI-FI as much as possible, including my Nintendo Switch when it is inside it's dock.
Here's a speedtest for the novelty on Ethernet right now:
https://www.speedtest.net/result/12414467539Wi-Fi:
https://www.speedtest.net/result/i/4885782483
Big uplink throughput difference... and this is actually inconsistent. Sometimes, Ethernet throughput is OK... And other times, things get "sketchy".
I'm tempted to rip out the switches and install managed switches, turn off the green ethernet 802.3az nonsense, put the 5G Modem as the host router and then use these things as simple APs and be done with it.
I appreciate the help, FURRYe38 - and thanks for also letting me vent my frustration here.