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Forum Discussion
hsmith
May 26, 2022Tutor
MR60 - Not able to access Twitter?
I just purchased the nighthawk mesh and installed it. Works great. Newest firmware (1.1.6.124) uploaded today. But I cannot access Twitter. At all. I haven't found any other website with issues. It doesn't matter what browser, computer, device, etc. When I connect to a different wifi signal, Twitter works normally no problems at all.
Can anyone help me troubleshoot this problem?
7 Replies
- FURRYe38Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Try disabling the following and see:
Armor, Circle, Traffic Meter.Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.- hsmithTutor
Modem is Comtrend VR-3060
The Armor and Traffic Meter are disabled, but I don't have a "circle" to turn on or off.
I've tried new DNS, I've enabled IPv6, etc.
Plugged, unplugged, rebooted, etc.
I'm on Windows 11 on a Microsoft Surface tablet. It loads an error. My husband is on a Chromebook and it loads perfectly every time. We're on the same network.
I've turned off all my browser extensions. I've tried Edge and Chrome. I can use my phone to access the app, so it's not a Twitter account issue.I'm about to give up on this system. I'm a social media marketing student, I HAVE to have access to Twitter on a regular basis!
- plemansGuru - Experienced User
The comtrend is a modem/router combo device. It causes a double nat. Usually isn't a major issue but it could be causing your problem.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode
- plemansGuru - Experienced User
what error do you get?
Do you have IPv6 enabled?
Have you tried a different dns provider for both ipv4 and ipv6?