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Forum Discussion
Jmthorner
Sep 06, 2022Aspirant
MR60 continues to disconnect from Internet
I recently moved to a new house and switched from Xfinity to ATT Fiber. ATT router/modem is working fine and when I connect directly to that wifi I have no issues. My MR60, however, continues to lo...
plemans
Sep 06, 2022Guru - Experienced User
The att device is a modem/router combo device. It causes a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode
- JmthornerSep 06, 2022Aspirant
Thank you for this. How would I go in and make this change when I can not connect via the app?
- plemansSep 06, 2022Guru - Experienced User
Try logging into it via the browser. You can't change to ap mode (if that's your plan) from the app.
- DylanhavenSep 19, 2022Aspirant
plemans wrote:Try logging into it via the browser. You can't change to ap mode (if that's your plan) from the app. mywakehealth
Hi, I have a Netgear Nighthawk Mesh Wifi system set up. The new router (MR60) is connected to the old Modem/router via ethernet (I have turned off all wireless function of this old router/modem). I intend to run ethernet cables for other devices in my house, should I connect them up to the old modem/router combo that the MR60 gets internet from? or all into the MR60? Will it make a difference?