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Forum Discussion

AtlasEnzo's avatar
AtlasEnzo
Aspirant
Oct 12, 2021

MR60 flashing white light need to update firmware but will not connect to internet

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    You didn't give us much to go off. 

    1. what firmware is on the MR60?

    2. what modem/gateway is it connected to? 

    3. who's your isp?

     

    • AtlasEnzo's avatar
      AtlasEnzo
      Aspirant
      1. Not sure what the latest firmware was. I know I had an update though. Can’t reconnect it to see either.
      2. Viasat 2 in 1 gateway modem. Triangular looking one
      3. Viasat

      I think I need to unbrick it from what I’m reading.
      • plemans's avatar
        plemans
        Guru - Experienced User

        What viasat gateway/modem is it? 

        Viasat uses main gateway's with their own integrated router. 
        it can cause a double nat. 

        A double nat happens when you cascade more than 1 router.
        https://kb.netgear.com/30186/What-is-Double-NAT
        Fixes? There’s 3 options but only use 1.
        1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
        2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
        3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
        https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode