I can't perform a factory reset on my MR60 router. The LED is blinking white from the moment I power it up. I even performed a 30/30/30 and it won't reset. Any suggestions?

I just contacted Netgear support. After troubleshooting, they informed the firmware was corrupted. I will be returning it for a new one. Thank you for your help.

MR60 Mesh WiFi 6 Router can't perform factory reset

12 Replies

plemans
Guru - Experienced User
Nov 02, 2021
are you able to log into the device? You can factory reset from within its menu's.

Are you holding the reset for 7-15 seconds while powered on?
- scoobasteve
  Tutor
  Nov 02, 2021
  I can’t log in to the device because there is no internet connection to it. Yes, the power is on when I hold the reset button.
  - plemans
    Guru - Experienced User
    Nov 02, 2021
    You don't need an internet connection to log into the device.
    
    with it unplugged from the modem, you can connect a pc/laptop to a lan port and should be able to log into it and make changes.

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MR60 Mesh WiFi 6 Router can't perform factory reset