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jjgonzalezh's avatar
jjgonzalezh
Initiate
Nov 23, 2020
Solved

MR60 with blue light while MS60 with amber light

Good afternoon. After a recent power outage the mesh came back on but I noticed the router has a steady blue light while the satelites have a steady amber light. On the Netgear app Network Map, the router shows a green dot while the satelites show a magenta dot. On the app the satelites wont show an IP adress or firmware version. When I wifi connect or cable connect my laptop the connection shows as unrecognized. What's the problem here?

  • Hello jjgonzalezh, 

     

    May you factory reset your Nighthawk Mesh system by holding down on the reset button for 15+ seconds using a pin/needle. You will need to run through the setup assistant again and you may do so using the Nighthawk app.


    Regards,

    Christian 

2 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello jjgonzalezh, 

     

    May you factory reset your Nighthawk Mesh system by holding down on the reset button for 15+ seconds using a pin/needle. You will need to run through the setup assistant again and you may do so using the Nighthawk app.


    Regards,

    Christian