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Nick57's avatar
Nick57
Aspirant
Nov 25, 2020

MR60/MS60 extremely slow WiFi speeds

Nighthawk WiFi 6 Mesh system is produces maxiumum speeds of 30mbs on a gigabit line. Even 30mbps only occurs in direct line of sight from the main router with a max speed of 15mbs off of one satelite. Just yesterday I was getting near 700 in direct line of sight and 250 off of the same satelite. I have tried multiple factory resets and firmware downgrades and upgrades. Has anyone else had this problem?

 

 

 

2 Replies

  • Nick57's avatar
    Nick57
    Aspirant
    Nov 25, 2020
    Edit: Direct router Speedtest shows 600mbs and wired connection directly to main router shows similar speeds. Issue is only with wireless
    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Dec 02, 2020

      Hi Nick57,

       

      If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

       

      https://www.netgear.com/support/contact.aspx

       

      Christian