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MinGin's avatar
MinGin
Tutor
Aug 07, 2024

MR70 and MS70 Download Speed Problem

I am bought MR70 and MS70 in recent day. It found that the download speed is extremely slow via this mesh router..The download speed is around 80Mbps and upload speed is find (~900Mbps) via wired (PC) and wireless (Phone)

But when i plug the network cable from modern to PC directly, the download speed is going to (~900Mbps).

 

Anyone can help to solve this problem?

 

Mesh Router Information:

Hardware VersionMR70
Firmware VersionV1.0.3.34_2.0.58
GUI Language VersionV1.0.3.100_2.1.46.1

16 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What speed testing app are you using on the PC and phone? Ooklas installable is recommended. 

     

    Be sure to disable any MAC Address randomizers on phones and pads while at home:
    https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message

     

    Try disabling the following and see:
    Armor, Smart Parental Controls or Circle, Traffic Meter.

     

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

    • MinGin's avatar
      MinGin
      Tutor

      What speed testing app are you using on the PC and phone? Ooklas installable is recommended. 

      Ans: Yes, I am using Ooklas

       

      Armor, Smart Parental Controls or Circle, Traffic Meter.

      Ans: Those function are disabled

       

      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

      Ans: EchoLife HG8040H5 (I am not live in US)

       

      Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

      Ans: Yes, CAT6 is using for all connection (Modem to Router, Router to PC etc)

       

      When i change back to Netgear LAX20, then everything return to normal (Download: ~900Mbps / Upload: ~900Mbps)

      • MinGin's avatar
        MinGin
        Tutor

        Maybe i click something wrong in the website. The problem is not solved yet.

        Because the website show different wording (nor English) in English web page