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Forum Discussion
karthikk
May 13, 2025Follower
MR70 or Nighthawk app issues
Hi, I do have MR70 mesh satellite router. When I try to connect new device like Laptop it connects but shows as WiFi "No Internet, Secured" same with one apple cellphone it never connected to wifi.
Rest all other devices in the Home were connected and working good.
May I know why my devices are getting blocked ..Is there any troubleshoot steps to resolve the issue.
Thanks
Karthik
1 Reply
- michaelkenwardGuru - Experienced User
karthikk wrote:
I do have MR70 mesh satellite router.
Is it just the satellite that causes connection problems or the whole Mesh network?
karthikk wrote:
When I try to connect new device like Laptop it connects but shows as WiFi "No Internet, Secured" same with one apple cellphone it never connected to wifi.
Is it just new devices that don't connect? And just over wifi?
If other devices work as expected, that suggests that the Mesh network is behaving as expected. I'd start by looking at these new devices and try to work out why they don't connect.
Laptops and mobile devices can now come with settings that get on the way of a smooth connection. They do this by using a "spoof" Mac address that the wifi doesn't like.
Here's what Apple gets up to.
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
Laptops may use Windows in which case you need to look at their network settings for clues. That also has an option to use variable Mac addresses.
Disclaimer: Just another user with time on their hands.