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MGPowell's avatar
MGPowell
Guide
Dec 07, 2023

MS60 - Constant white flashing light

Hi,

 

The above satellite will not switch off blinking white, even if I try a factory reset that appears to do nothing.

Have left on all night but no Blue or Amber light..

 

Any idea?

 

Thanks

Mark

6 Replies

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  • MGPowell's avatar
    MGPowell
    Guide
    Dec 07, 2023

    The above satellite will not stop blinking white, even after pressing reset (that doesn't appear to do anything).   Did leave on all night but no joy.

     

    Any idea?

     

    Thanks

    Mark

    • MGPowell's avatar
      MGPowell
      Guide
      Dec 07, 2023

      it used to work but haven't switched on for a few months I have a working MR60, with another working MS60 (and EAX20 Extender) - they all work fine and all on latest firmware, as was the MS60 not now working. I have bought the MS60 in error into same room as the MR60 route. Oh and I tried also plugging into the same Network Switch as the MR60, as well as on pure wi-fi. All I get is the blinking white light. I have searched but have yet to find this error listed elsewhere

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Dec 07, 2023
    MGPowell wrote:

     

    The above satellite will not switch off blinking white, even if I try a factory reset that appears to do nothing.

    Have left on all night but no Blue or Amber light..

     

    Not much to go on there.

     

    Is this a system with just the one satellite?

     

    Is the MR60 working as expected?

     

    Is this a wifi or wired connection from the MS60 to the MR60?

     

    What firmware versions are on the router and satellite?

     

    Did this just start happening? Did it work before?

     

    How far is the satellite from the router?

     

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Nighthawk Mesh System - NETGEAR Communities

    You might like to search there for messages related to your issue.

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

     

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

     

     

    • MGPowell's avatar
      MGPowell
      Guide
      Dec 07, 2023

      Sorry yes, it used to work but haven't switched on for a few months

       

      I have a working MR60, with another working MS60 (and EAX20 Extender) - they all work fine and all on latest firmware, as was the MS60 not now working.

       

      I have bought the MS60 in error into same room as the MR60 route.

       

      Oh and I tried also plugging into the same Network Switch as the MR60, as well as on pure wi-fi.

       

      All I get is the blinking white light.

       

      I have searched but have yet to find this error listed elsewhere

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 07, 2024

    So with MS is same room as MR, factory reset the MS then factory reset the MR. 

    Wait about 5 minutes before you begin setting up the MR. After the MS and MR is reset, the MS should auto connect to the MRs default SSID broadcast and turn BLUE in front after about 5 minutes. Can you get to this point if the MS does this? 

    If it does, then you can begin the setup routine with a wired PC and web browser connected to 192.168.1.1.