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MS60 Offline with Blinking White Light
I have an MR60 router with two MS60 satellites. One of the satellites has gone offline and has a blinking white light. I have tried cycling the power. Additional troubleshooting steps are appreciated,...
FURRYe38 the firmware currently installed on the MR is V1.1.7.132. I have never manually updated the firmware. Apologies if that was something I'm supposed to do regularly. I thought it updated automatically.
I have connected the MS to the MR via ethernet per your suggestion. I pressed the sync button on the MR and the led changed from solid blue to a faster blinking white. I then pressed the sync button on the MS (also tried holding it down for 5 seconds) but the MS led never changed from a slower blinking white, even after the MR changed back to a solid blue light, and the MS in question still shows not connected in the Nighthawk app.
I'll appreciate any other suggestions you might have.
meepadoo wrote:
I have never manually updated the firmware. Apologies if that was something I'm supposed to do regularly. I thought it updated automatically.
It does, unless you have disabled that feature.
A new version came out two weeks ago.
MR60 / MS60 Firmware Version 1.1.7.134 | Answer | NETGEAR Support
Maybe it hasn't got to you yet. Or something interrupted it, hence the symptoms you see.
michaelkenward I should clarify the MS being offline with the blinking white light has been the case for about 6 months, I'm just now getting around to troubleshooting, so I don't think it was a result of any recent firmware changes.
Going back to your previous reply, I pushed the reset button on the back of the MS with an audible "click" for at least 5 seconds (I actually held it down for 10 seconds) while it was plugged in. The white light never stopped blinking. Is the led indicator light supposed to signal a change and then reboot when performing a factory reset?