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Forum Discussion

lrsantos's avatar
Dec 21, 2022
Solved

MS70 Wired Backhaul still shows Wireless

I recently updated from the MR60/MS60 system to the MR70/MS70 system because I was having regular WiFi failures with the MR60 after having it for just over two years.  For the new MR70/MS70 devices I put them in the exact same places and used the same wired cables for the backhaul as the old MR60/MS60 setup.  However one of the MS70's is still saying that it is using the wireless backhaul.  The other MS70 showed wired backhaul.  I tried rebooting the router and satellites to see if it was just not syncing properly, but it still shows the same wireless backhaul status from that one location.  I reconnected the MR60/MS60 devices and it shows wired backhaul from that location still.

 

Is the MS70 more sensitive to potential cabling issues, or is something wrong with my new MR70/MS70 setup?  

 

All of the 70 series devices are on firmware v1.0.2.26_2.0.53.  The backhaul from the MS70's are connected to the MR70 through a NetGear ProSafe GS108 switch.  The same one I had been using for the wired backhaul for the MR60/MS60s that was working.

 

Any suggestions?

  • I tested it with the cable that came with the devices, both locally and as a patch cable at the location and it showed as "wired" with that cable both times.  So it looks like it didn't like my old patch cable. .  

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User


    Did you first sync the MS to the MR via wireless first? 

    What happens if you connect of the MS directly to the back of the MR using a ethernet cable with out the switch in the middle? 

     

    Try swapping MS locations to see if the problem follows.

     

    What CAT# cables are you using? CAT6 is recommended.

    • lrsantos's avatar
      lrsantos
      Tutor

      I tested it with the cable that came with the devices, both locally and as a patch cable at the location and it showed as "wired" with that cable both times.  So it looks like it didn't like my old patch cable. .