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Retired_Member's avatar
Retired_Member
Aug 22, 2022
Solved

Nighthawk AX3000 can't connect after power goes out and comes back

Every time the power goes out and comes back I'm experiencing the same issue, none of my devices can connect and I need to power off and on the router. This is very annoying especially because I have cameras that appear offline every moment there is a power outage.

  • Retired_Member's avatar
    Retired_Member
    Aug 24, 2022

    Never mind, found the solution.

    I disconnected the device and threw it in the trash, garbage service should take care of the rest 😂. Google smart mesh is working flawlessly, did a couple of test and everithing just works without any mess. Thank you very much for your time!

    Also whenever I turned on qos the device started diconnecting devices, when I tried to access a connected device from the list by clicking on it the device screen displayed other random device, not the one selected on the list. Just a note for future references.

    Thank you again, have a great day.

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What modem/gateway is the router connected to? Some are more critical of the reboot timing.

    If thats the case, a cheap UPS might be a good idea for the modem/router

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      plemans wrote:

      Some are more critical of the reboot timing.

       


      To add to this, I saw exactly this phenomenon when I had a D6400 DSL modem/router on bridge mode. The modem took too so long to connect that the R7800 router behind it timed out while the modem was connecting.

       

      In your case, you are talking about an AX3000. Which one?

       

      AX3000 is not a reliable guide to model number. Many devices come with an AX tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.

       

      Look at the label on the device for the model number.

       

       

      • Retired_Member's avatar
        Retired_Member
        Hi, thanks for the quick responses.

        The router is a MR60 with 2 satellites connected to a Nokia beacon 1 with wifi disabled. The MR60 is connected to a Battery backup.

        Just now the power went out for like 3 seconds and none of the devices was able to connect again, even when the router has its dedicated battery.