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Yesimkidding's avatar
Yesimkidding
Aspirant
Mar 10, 2021

Nighthawk Mesh WiFi 6, how to disable 5ghz

I am trying to connect a Traeger Silverton 810 smoker, and it requires 2.4ghz.  During the pairing process, it must temporarily connect to my phone... which is connecting to my router via 5ghz.  How can I temporarily disable 5ghz on the router so that my phone is connected to my router at 2.4ghz during the pairing process?

6 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

     


    Yesimkidding wrote:

    IDuring the pairing process, it must temporarily connect to my phone... which is connecting to my router via 5ghz.


    Good observation. Correct is that the phone does temporarily find a hidden SSID and connect to the device, where it will push the network settings (SSID, wireless key, ...) to the device. At no point, it's required that the phone is connected to the 2.4 GHz radio on your Nighthawk Mesh network - the data is the same for the 2.4 and the 5 GHz.

     

    Complain with the crApp maker to remove the nonsense test that the phone "must" be connected to a "2.4 GHz network", at least they should add a "continue" button at this step. Mesh systems connect to the same network using the same SSID, regardless if the system is using 2.4 GHz, 5 GHz, 6 GHz, or 60 GHz radio connection - they can just go and read the current connected SSID and security key regardless...

     

    Provide them a link to this thread - otherwise, this nonsense never ends.

     

    • cbell4444's avatar
      cbell4444
      Star
      schumaku wrote:

      At no point, it's required that the phone is connected to the 2.4 GHz radio on your Nighthawk Mesh network - the data is the same for the 2.4 and the 5 GHz.

       

      Complain with the crApp maker to remove the nonsense test that the phone "must" be connected to a "2.4 GHz network", at least they should add a "continue" button at this step. 


      Hey schumaku , lighten up already, ok? The OP just wants some help. This stuff your posting in several 'disable 5GHz' forums isn't helpful. Worse, it's plain wrong. I know it's 2021 and it shouldn't be required. And yes, the device vendor could write better software. Nevertheless, based on the hundreds of posts about this problem across several product lines, the primary responsibility for fixing this belongs to NG. It's their job to be compatible with multiple vendors.

       

      Happy to discuss this more here. No need to muck up the OP's thread with posts that won't help him.

      • Yesimkidding's avatar
        Yesimkidding
        Aspirant
        Thank you both for your input. I think that both Netgear, and Traeger should resolve this technical issue. None of my other devices were this impossible to connect to my dual band router, so I think Traeger needs to revise the manner in which the pairing happens.