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luga13's avatar
luga13
Guide
Jan 31, 2024

Nighthawk MR60 dropping internet speed

my Night Hawk MR60 with two satellites was behaving properly giving me as expected internet speeds, however not sure when it happened but definitely between October 2023 and January 2024, the maximum speed it's giving me is only 90MBPS, whilst my provider is reacing 520 MBPS.

 

any ideas, thoughts, suggestions, previous cases, anything anyone that can help?

I have done almost everything imaginable and yes, my ISP modem is giving the 520 with a wire directly to my laptop.

 

please help and thanks

40 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    luga13 wrote:

    I have done almost everything imaginable and yes, my ISP modem is giving the 520 with a wire directly to my laptop.

     


    What s that modem?

     

     

    • luga13's avatar
      luga13
      Guide

      it is provided by Spectrum in the US and model is ET2251, docsis 3.1 eMTA, which is a brand new one as i asked the ISP to swap it to prevent the old one was having issues.

    • luga13's avatar
      luga13
      Guide

      thanks, i read it through but what i am supposed to be looking at, this is how it looks

       

      System Up Time 13 days 19:37:29

      PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
      WAN100M/Full15964317831142790593252414212 days 09:57:49
      LAN1100M/Full274163035645204609313 days 19:34:16
      2.4G WLAN b/g/n/ax600M39828521745548092371513 days 19:37:29
      5G WLAN a/n/ac/ax1200M3097780514331047072744269013 days 19:37:29
      WLAN Backhaul1200M2318320140327013 days 19:37:29
      • plemans's avatar
        plemans
        Guru - Experienced User

        so its only connecting at 100mbps speeds. 

        Try replacing the cable between the modem and the router. Make sure to use a good quality cat 5e or cat 6 cable. 

        Whats connected the lan port as its only connect at 100mbps speeds too.