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Nighthawk MR60 Mesh Router Bricked by Firmware Update
This is a report that I apparently posted in the wrong Netgear Community forum earlier this morning. Currently I have a mesh WiFi system in my house, based on the Nighthawk MR60 router, with two ...
I am having an identical problem to that of poison_6022. I have taken the same approach to resolution without success. Now attempting a manual firmware update. Still figuring out how to do that. I have verified a good ISP connection (Verizon FIOS) by connecting my pc to the Verizon router by cable. I have also disconnected the Satellites from the MR60 and only have a Samsung TV attempting to connect thru the MR60. Nighthawk app is showing continued failure to install the update. Any assistance is very welcome.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Please refer to this FW update method to install FW manually on the MS first the MR lastly.
8086_64 wrote:
I am having an identical problem to that of poison_6022. I have taken the same approach to resolution without success. Now attempting a manual firmware update. Still figuring out how to do that. I have verified a good ISP connection (Verizon FIOS) by connecting my pc to the Verizon router by cable. I have also disconnected the Satellites from the MR60 and only have a Samsung TV attempting to connect thru the MR60. Nighthawk app is showing continued failure to install the update. Any assistance is very welcome.
Problem solved by taking everything back to the beginning. I cleared all caches in my brower, uninstalled the Nighthawk app on my phone, downloaded the MR60 update, and reset the MR60. Then I manually reinstalled following the instructions in the Nighthawk app which included name and password changes to the MR60 defaults.
More background. I was gone from my residence for 6 days. Everything was functioning well when I left. The MR60 was using firmware version .116. Two days ago on Jan 10, I noticed that my Nest thermostat was offline. (With 20F temps, that concerned me but research showed that the Nest would function without an internet connection.) When I returned home on Jan 11, my network seemed intact but there was no connection by the MR60 to the internet. I went through all the troubleshooting that poison_6022 did with no success. After sleeping overnight I did what I described in the first paragraph and everything is now working well under firmware version .122.
Cheers
Keep us posted on this. Hopefully you sould be ok.
You might try setting up the MR and MS using a PC and web browser next time if you run into any odd ball problems after doing a factory reset.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
8086_64 wrote:
Problem solved by taking everything back to the beginning. I cleared all caches in my brower, uninstalled the Nighthawk app on my phone, downloaded the MR60 update, and reset the MR60. Then I manually reinstalled following the instructions in the Nighthawk app which included name and password changes to the MR60 defaults.
More background. I was gone from my residence for 6 days. Everything was functioning well when I left. The MR60 was using firmware version .116. Two days ago on Jan 10, I noticed that my Nest thermostat was offline. (With 20F temps, that concerned me but research showed that the Nest would function without an internet connection.) When I returned home on Jan 11, my network seemed intact but there was no connection by the MR60 to the internet. I went through all the troubleshooting that poison_6022 did with no success. After sleeping overnight I did what I described in the first paragraph and everything is now working well under firmware version .122.
Cheers
