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Forum Discussion
Nighthawk MS60 not syncing after firmware update and just blinks white
I recently update the firmware of my Nighthawk mesh MR60 and 2 satellites MS60 but I noticed that one of them never connected back and now only blocks white I tried the hard reset on the tutorial for...
Did you update the MS first before updating the MR lastly?
Bring the MS to same room as the MR to sync it?
Try ethernet connecting the MS to the back of the MR?
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between MR and MS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I just had mine online couple of weekends ago:
Warranties don't last forever. Free support here in the forums though.
When I updated he firmware I did it trough the app so It only said update available I clicked update and the was it thee was no option to update only the satellite or the router. I won't be able to tell what version is currently on that MS60 because it doses not connect at all, just keeps blinking white.
Recommend updating the system manually with a PC and web browser on the MS web page first, then MR lastly: