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Forum Discussion
Network911
May 07, 2026Aspirant
RS500 Vlan causes no internet
Alright, I have been messing around with my two routers (RS500 & RAX80) My main router (RS500) has Vlan Tag groups which I set up for my IoT devices. VLAN ID 20, VLAN priority 2, over WiFi 2.4...
- May 07, 2026
Page 94 of the RS500 User Manual describes the use of VLAN which some ISPs require to provide internet.
https://www.downloads.netgear.com/files/GDC/RS500/RS500_UM_EN.pdf
This is NOT a method to create virtual networks to segregate internal traffic, i.e. what we commonly think of as VLANs. Netgear's residential routers do not provide that capability.
By defining a VLAN on the WAN port, you have essentially cut off internet access
jamessmite
May 08, 2026Guide
Sounds like enabling the VLAN bridge may have interrupted the WAN routing or DHCP handling on the RS500. I’d also double-check whether VLAN tagging is supported by your ISP setup or if the bridge got applied to the wrong interface. Sometimes a factory reset and rebuilding the VLAN config step-by-step is the quickest way to isolate the issue.
Network911
May 08, 2026Aspirant
Thanks. I think that is correct