Satellites keep going red overnight

Which model MK system do you have? 

 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

 

How many RBS are deployed? 
What is the size of your home? Sq Ft? 
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between MR 📡 and MS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.  
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡 ‌‌🛰️

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
https://kb.netgear.com/23783/How-do-I-change-the-wireless-channel-on-my-NETGEAR-router

 

If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router. 
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
New: https://community.netgear.com/kb/en-home-nighthawk-knowledge-sharing/procedure-to-configure-static-ip-address-for-ap-mode-for-netgear-orbi-or-nightha/2456243
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985
Try option #2 first...

Any progress on this?

frustratedgina wrote:

I have my nighthawk mesh set as an access point to a t-mobile gateway.  It is wired to the gateway.  I get it working well then overnight the satellites go red.  I have to fiddle around forever to get the internet stable in the room that the primary is in.   Unplugging everything.  Manually resyncing.  I've moved the access point away from the printer and the gateway, thinking maybe it is interference.  across the room about 10 feet.   no matter.  the access point is now working consistently (today for now) but the satellites refuse to play.  

 

The app is useless, it often says the satellites are off line or can't be fine when the system is working fine.  routerlogin on the computer finds everything then.  It sees it all now but the satellites are disconnected.  any ideas?