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Forum Discussion
VPN not working on MR80
I have had the routing (MR80) for about 3 years. The firmware is V1.1.7.12_3.108. I have three mesh salellite's setup (2 MR-80 and 1 MR-60). I have used VPN's to connect to systems for years. Recently they have stopped working. Without the router in the loop i can connect through the VPN. With the routing in the loop either direct connected or through the wireless i can not connect.
Is there a setting that has somehow changed? What do i need to do to get connected again?
3 Replies
When you connect to the VPN, are you having issues such as local resources loading but web pages will not load?
PS, while it is not 100% clear from the message posted, keep in mind that you cannot connect to the VPN server in the MR80 while you are connected to it on the LAN side.If trying a new firmware, it is good to do a factory reset and then set the router up from scratch, and not using a backup config. The reason for this is that the backups are essentially all of the NVRAM data, thus if any config value gets corrupt, then the backup will contain the corrupt value as well, thus restoring any issues that were present before.
If needed the firmware update is available at:
MR80 / MS80 Firmware Version 1.1.7.14
https://kb.netgear.com/000065464/MR80-MS80-Firmware-Version-1-1-7-14
The VPN is not on the router itself. It is a connection to another system.
Without the router in the mix i can connect to the outside VPN.
With the router connected and the computer hardwired to the router i can not connect.
With the router connected and using the wifi i can not connect.
I have restored the router to the factory settings. And still not able to connect.
Please open a support ticked and let NG know what your seeing:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
