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Phaino's avatar
Phaino
Star
Dec 27, 2021

5G WIFI - Completely gone?

Help?

 

So I've been having nothing but issues with the XR-1000...

 

Constant wifi drops from all my devices, and now I woke up to the 5G WIFI being completely gone. All my 5G devices are gone, and I can't find 5G anywhere.

 

I've done MANY reboots and turned on and off the 5G WIFI, changed channels, anything I can think of, except resetting the entire device and having to redo my entire network. - and it's nowhere to be found.

7 Replies

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  • Please try this:

    While connected via ethernet, disable WiFi radios entirely from the Advanced WiFi settings, reboot the router from the interface, wait 2 minutes, access, enable WiFi radios, apply, reboot from the interface, wait 2 minutes then see if they appear and if it's more stable from then on.
    • Phaino's avatar
      Phaino
      Star

      Nope - didn't work. I even reset the entire router.

       

      I'm just sending the router back. It's been extremely frustrating. I am coming from the X10 and the X10 is like leagues ahead of this router when it comes to stability and overall strength. Pretty disappointing.

       

      Thanks for the help.

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Sorry to hear that, I'm sure we could get it resolved, the factory reset would likely work