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Forum Discussion

Nozys's avatar
Nozys
Follower
Feb 24, 2019

Cannot connect

I cannot connect to the router settings using default gateway, or using Routerlogin.com. I have packet loss. And I can connect to the actual network on pc. But not on me or my brothers phone.

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 24, 2019

    What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Feb 24, 2019
      When did this start to occur? Did you go through the setup wizard successfully?