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Bseyferth1294's avatar
Bseyferth1294
Aspirant
Sep 05, 2018

Cant connect to a xbox live party

I have the xr500 router with my xbox one x hardwired into it. I cant connect to live parties, but when I disconnect it and connect to live through WIFI I can connect. Is it possibly a setting I have set?

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Sep 05, 2018

    What FW is currently loaded?
     
    What is the Mfr and model# of the IP modem the NG router is connected too?

    • Bseyferth1294's avatar
      Bseyferth1294
      Aspirant
      Sep 06, 2018

      I have it set to "auto firmware update". So it doesnt tell me what it is ( or atleast i can't find it). Model number is E31T2v1, and i think the mfg is spectrum. I can really find a name on it. The modem I have is the one my ISP, provided me when i got my internet.

  • Netduma_Jack's avatar
    Netduma_Jack
    NetDuma Partner
    Sep 05, 2018

    Do you have the Geo-Filter enabled and set to Filtering Mode? This may be blocking the party server. If this is happening, please read the Allow & Deny section at the bottom of this guide on how to whitelist a connection: http://support.netduma.com/support/solutions/articles/16000077072-dumaos-optimal-settings-guide-geo-filter-setup-step-2-

     

    If Geo-Filter is not being used or in Spectating Mode, you may not have an open NAT. Could you read this guide please:

     

    http://support.netduma.com/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-nat

     

    • Bseyferth1294's avatar
      Bseyferth1294
      Aspirant
      Sep 06, 2018

      I do have Geo-filter enabled and set to filtering mode. When I have it hardwired and test my NAT type via xbox, it says it can't find Teredo IP adress, but when im wireless is has open NAT type. Could that be my settings or my internet?

      • Netduma_Jack's avatar
        Netduma_Jack
        NetDuma Partner
        Sep 06, 2018

        I think that's probably where your issue lies. Did you give your Xbox a static IP address? It's possible that it's unable to connect to the router because it doesn't have a dynamic IP address. 

         

        You can check this on your Xbox by going to your Xbox One's Dashboard.  Navigate to Settings > All Settings.  From there, choose Network > Network Settings > Advanced settings and make sure you have a dynamic IP address selected.

         

        Afterwards, set your Geo-Filter to Spectating Mode and hard reboot your Xbox. See if you can then join party chats. If you can, then set your Geo-Filter back to Filtering Mode.