Device Manager / Network Monitor Not showing all data

Question

I seem not seeing my devices online when they're being used. Specifically, my XBox doesn't show online, daughter's phone doesn't show online, and my cameras don't show connected. I have the latest firmware. I've done soft and hard resets on my router and it still doesn't show my devices. Not only that but sometimes after recording my 5Ghz doesn't work properly and i have to change the channel and reboot. Is anyone else experiencing this?

Netduma-Fraser · Answer

The devices not appearing online is a known issue and will be fixed. If this is of significant concern you could downgrade to the previous version (if you're willing to miss some security updates) and it will work then. What do you mean by 'recording' the 5GHz?

NikciD · Answer

That was a typo. I meant rebooting.

Netduma-Fraser · Answer

How were you doing the reboots? Via the interface or by pulling the power/using power switch? Are you using the Smart Connect WiFi feature?

Psycholotron · Answer

Is there any new updates on this problem being fixed. It’s been an ongoing issue for months now. I regret switching to netgear. I’ve had nothing but problems. Setting icons and descriptions saves and then resets to default after having to reset router because no devices are found. Constant packet loss and devices disconnecting for no reason from WiFi. When I pay for an item, I typically expect a finished product. Not something that’s still in beta testing.

Netduma-Fraser · Answer

There are no updates on it that I am aware of, I'm not sure when Netgear want to release another firmware. You shouldn't be having any packet loss/wifi disconnections, how are you measuring this? Make a new topic and we can see how we can help.

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Device Manager / Network Monitor Not showing all data

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