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Forum Discussion

JSloan1995's avatar
Aug 14, 2019
Solved

Double NAT Xbox One

Xbox One is showing double NAT Strict.

I have the xr500 connected to my Virgin Media Hub 3.0.

How can i open my NAT type?

  • FURRYe38's avatar
    FURRYe38
    Aug 15, 2019

    Good to hear. Please mark your forum post as solved so others will know. 

     

    Enjoy. :smileywink:

9 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Your modem has a built in router and wifi already. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
    Couple of options,

     

    1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.


    JSloan1995 wrote:

    Xbox One is showing double NAT Strict.

    I have the xr500 connected to my Virgin Media Hub 3.0.

    How can i open my NAT type?


     

    • JSloan1995's avatar
      JSloan1995
      Star

      My ISP Router doesnt give me the option to put it into Bridge mode, however it does give me the option to put it into Modem Mode. Will this help?