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Forum Discussion
JasonWarren
Mar 25, 2019Follower
Dropping Connection When Gaming Online
I have been in contact with my computer manufacturer and my ISP and both have tried for months to fix my issue with no luck.
I can be browsing the internet all day long with no issues but as soon as i decide to play any online game my connection will drop off and reconnect shortly after.
This happens in a cycle (Drop, Reconnet, Drop, Reconnect, Etc...) sometimes as many as 5 times
My PC is hardwired to the router and i have the latest firmware this issue has been going on for over 4 months.
We have tried updating the drivers for my Mother board i have purchased a 3rd partry lancard and updated the drivers and still nothing.
Someone please help.
2 Replies
- FURRYe38Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Is QoS and AntiBuffer Bloat enabled? Try disabling these and test again.
Set a IP address reservation for the PC ON the router.
Try a factory reset and setup from scatch. This time, just test gaming using default settings on the router.
- Netduma-FraserNetDuma PartnerDo you own the R6700? If so I would suggest posting here: https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk as this area of the community is for NPG routers which runs different software.