Forum Discussion

Tutor

Dec 17, 2019

Solved

DumaOS not loaded yet! - XR500 - FW Version 2.3.2.56

Hi there, I'm running into this problem where my XR500 won't let me log into it. I go to "routerlogin.net" or the routers IP and I keep getting this white page stating that DumaOS hasn't loaded y...

Netduma-Fraser
Dec 17, 2019
Please see here: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/Please-read-if-you-re-experiencing-DumaOS-not-loading-login/m-p/1838062#M15439

MATTNESS

Tutor

Dec 17, 2019

Sick! thanks for that mate!

Whilst it's gotten it working, obviously its not really a fix do you know of a solution coming soon?

Netduma-Fraser

NetDuma Partner

Dec 17, 2019

It has only happened today in the evening after our office hours have closed so when the team are back in the office tomorrow they can investigate this. The workarounds have been compiled from users so far and I've added extra details as well.

MATTNESS
Tutor
Dec 17, 2019
Ouch, poor timing on my routers part then =P

Cheers for your help! :smileyvery-happy:
- Netduma-Fraser
  NetDuma Partner
  Dec 17, 2019
  We have now fixed the issue, please see here for the fix: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/Fix-for-quot-DumaOS-not-loaded-yet-quot-XR500-users-only/m-p/1838160#M15459