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Retired_Member's avatar
Retired_Member
Mar 09, 2018

Dymo printer not detected

I currently have a Router XR500 and after connecting the printer to the USB port is not seen in my macbook pro computers, does anyone know what to do?. Previously I had R9000 and everything was ok.
Please help

5 Replies

  • Hi szulerus, if you go to Settings > USB Storage > USB Settings do you see your printer listed?
    • Retired_Member's avatar
      Retired_Member

      no, unfortunately no

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        That sounds like the cause, is the option 'Enable any USB Device connected to the USB port' set to yes? If so try a different USB port on the router & if possible try a different USB cable to connect them.