NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BruceFloyd's avatar
BruceFloyd
Aspirant
Apr 10, 2021

Ethernet Connection

My "Nighthawk XR1000" router will not recognise the ethernet connection to my Foxtel iQ4 box.

It will connect wirelessly, but not by ethernet.

Could somebody please provide me with a solution.

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    does any other device have issues connecting via ethernet? 

    Did you check with foxtel about changing its internal settings? 

    • BruceFloyd's avatar
      BruceFloyd
      Aspirant

      Thank you for your reply.

      All my other devices, Samsung TV, Apple TV, recognise the modem. I have tried a new ethernet cable, and also tried all 4 ethernet ports. All devices operated on the old iiNet modem. It appeards to only be the Fox1Q4 box that is having problems.

      It will connect and operate on WiFi, but not ethernet.

      Incedently, the panel at the top of this page titled Model, does not list the XR1000.

      Cheers

      • plemans's avatar
        plemans
        Guru - Experienced User

        the XR1000 is a router

        What actual modem do you have?