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Forum Discussion
Solved
Firmware update
Hi there
Ive had this Xr500 & has worked perfectly since late 2018.
Ive a Wifi issue 2.4ghz as have apple homepods to which need to be on this (NOT 5ghz) on my Nice Gate openers
The gate openers cannot see the 5ghz network (you cannot use a wifi extender as it cannot see this either & to which creates a network issue as phone connects to 2.4Ghz xr500 & Nice IT4WIFI was to connect to an extender for instance, apple home states its on different networks *I have tried various settings such as:
Disabling MMU, co existence settings, turning off smart, selecting just Ch 6, 10 or 11 but some devices do not work when I manually select especially the gates and so on (Cannot think of everything now) that Nice have recommended
I have to run on smart 2.4ghz to see all apple products , Nice IT4WIFI gate openers & Sky Q tv & sky boosters *if I connect 5ghz the sky disconnects each night...
My issue is every 4-5 days on Nice gates wifi & sky products the smart, runs a new channel: Sky will re-connect but gates have to go through a reset process outside in electric panel)
I cannot see that the device ip changes But if I disable smart, gates work then Sky does not over night
Is there a firmware update *I've never done One
That would fix this or am I getting a setting wrong?
Thanks guys
Ive had this Xr500 & has worked perfectly since late 2018.
Ive a Wifi issue 2.4ghz as have apple homepods to which need to be on this (NOT 5ghz) on my Nice Gate openers
The gate openers cannot see the 5ghz network (you cannot use a wifi extender as it cannot see this either & to which creates a network issue as phone connects to 2.4Ghz xr500 & Nice IT4WIFI was to connect to an extender for instance, apple home states its on different networks *I have tried various settings such as:
Disabling MMU, co existence settings, turning off smart, selecting just Ch 6, 10 or 11 but some devices do not work when I manually select especially the gates and so on (Cannot think of everything now) that Nice have recommended
I have to run on smart 2.4ghz to see all apple products , Nice IT4WIFI gate openers & Sky Q tv & sky boosters *if I connect 5ghz the sky disconnects each night...
My issue is every 4-5 days on Nice gates wifi & sky products the smart, runs a new channel: Sky will re-connect but gates have to go through a reset process outside in electric panel)
I cannot see that the device ip changes But if I disable smart, gates work then Sky does not over night
Is there a firmware update *I've never done One
That would fix this or am I getting a setting wrong?
Thanks guys
- I think I understand the issue, could you please set reserved/static LAN IPs for your devices in LAN Settings please. That should hopefully stop the disconnects. Then untick Disable IGMP Proxying in WAN Settings and that should help with Sky. If you're still running into issues disable QoS completely from the Anti-Bufferbloat 3 line option menu on the QoS page. What firmware are you on? You can find out by going to the System Information page.
3 Replies
What modem are you using?
Seems like the Nice Gate openers are a bit flaky in their coding from what you've written.
- I think I understand the issue, could you please set reserved/static LAN IPs for your devices in LAN Settings please. That should hopefully stop the disconnects. Then untick Disable IGMP Proxying in WAN Settings and that should help with Sky. If you're still running into issues disable QoS completely from the Anti-Bufferbloat 3 line option menu on the QoS page. What firmware are you on? You can find out by going to the System Information page.
- Hi There
Thanks for information, I've carried out (except QOS anti buffer as yet) So thanks for your great assistance, most appreciated
Info: Firmware XR500 V2.3.2.56
