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Forum Discussion
P44EFC
Jun 01, 2020Apprentice
full fibre 900 BT
Recently had FTTP installed with BT for the 900 dowload package. Factory reset the router before using as it had the old connection on and setting back up was easy enough and the wizard got me th...
- Jun 03, 2020
Thanks for the response ok i will give that ago when i am home cheers.
Netduma-Fraser
Jun 02, 2020NetDuma Partner
It can sometimes take a few days for the router to sync properly with the ISP, during this time speeds can be reduced. However, to check, go to Device Manager and look at the table view. Make sure the link speed is at 1000mbps for all ports. Then go to QoS and disable QoS in the Anti-Bufferbloat menu and see if you get full speeds then. If not then in Internet Setup set the router MAC address to the MAC address of your previous router and then apply and reboot and see if speeds return.
P44EFC
Jun 24, 2020Apprentice
had a look through the forum and this guy appeared to be having the same issue, i am getting capped at the same 550 speeds as he was until he got a new router.
https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/Xr500/m-p/1718140
- Netduma-FraserJun 24, 2020NetDuma PartnerDo you have a spare router you could use to put between the hub and the XR? If you have that router handle PPPoE and remove that from the XR do you get full speeds that way?
- P44EFCJun 24, 2020ApprenticeI have the Bt smart Hub and yes get pretty much the speeds quoted.
Do I need to do anything in the ipv6 settings? It’s currently disabled, read somewhere about enabling this, in settings I see auto detect and other options possibly the ppoe and using same login details for ipv4 would be the way to go?- Netduma-FraserJun 24, 2020NetDuma PartnerAre you talking about direct to BT hub? I'm wondering if PPPoE is causing the slowdown and so by putting a router in between to handle it we could determine if that was the case. No you don't need to do anything there. If you do the setup wizard just to the point where it performs the speed test what speeds does it report?