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Forum Discussion
Help with slow XR500 speeds
Hello so I just switched to 1 gig fiber internet. I previously had 450 mbps charter. I ran a speed test with charter on wifi (5Gz) right before the Fiber installer showed up (3pm), I got 442 down, 21.5 up 14 ping and 2 jitter. After he installed the fiber, I got 352 down, 239 up, 4 ping and 1 jitter.
All over 5Gz wifi.
The ethernet results for the fiber are 901 down, 237 up, 14 ping.
Why would my router be SLOWER on WIFI with 1 gig fiber than it is with 450 mbps charter?? The router is only about a month old and is up to date. Thanks in advance.
All over 5Gz wifi.
The ethernet results for the fiber are 901 down, 237 up, 14 ping.
Why would my router be SLOWER on WIFI with 1 gig fiber than it is with 450 mbps charter?? The router is only about a month old and is up to date. Thanks in advance.
22 Replies
- I would factory reset and go through the setup wizard so that it can adjust to the new connection you have, then see if it performs better.
- I tried. It actually made it worse. I'm down to under 300mbps over wifi on 5GHz.
- What speeds are you getting wired to the router?
