NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
P111
Oct 23, 2018Luminary
How Do I Connect To My Modem
One thing that puzzles me, I have a modem sat at 192.168.2.1 and the XR500 router at 192.168.1.1, but for some reason I can't connect to directly to the modem. If I plug the modem directly in to the PC I can connect to it from a browser. When the XR500 is connected to the modem everything works just fine, but surely I should still be able to connect to that modem via a browser?? I just wanted to check the modem settings, but I can't conenct to it unless I remove the XR500 and talk directly to the modem.
9 Replies
- Netduma-FraserNetDuma PartnerHow do you usually access the modem interface, is it the IP address? If not can you access by using the IP address?
- P111Luminary
With a browser and I type in 192.168.2.1
If I remove the Netgear that works just fine. With the Netgear inbetween the modem and the PC there is no response from the modem. I would have thought there should be.
- FURRYe38Guru - Experienced User
Have you powered OF the modem and XR router both at the same time for 1 minute, then power ON the modem and let it connect. Then power ON the XR router and let it come to ready. Does the front Internet LED turn WHITE or AMBER? Try walking thru the setup wizard on the XR with a PC and browser.
What Mfr and model# ISP modem do you have?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the NG router gets from the modem.
P111 wrote:
With a browser and I type in 192.168.2.1
If I remove the Netgear that works just fine. With the Netgear inbetween the modem and the PC there is no response from the modem. I would have thought there should be.