How do I disable the QoS function on this equipment? I cant find the option to disable it. It seems to have been more trouble than its worth. I keep getting random ping spikes and packet loss in 2 different games wired in and my brother is experiencing issues with Fortnite packet loss and random stops.

We had a ton of people visiting due to an event we held at home this weekend but a large majority of those people are gone. I'll go through and take them completely off the network if I need to though.

PingPlotter with game servers isn't a good idea as they can fluctuate largely, it's much better to use a big website close to you or something like google which is more stable. Looking at Anti-Bufferbloat as neutering your connection isn't a good approach as Anti-Bufferbloat exists to ensure that all devices on the network can do whatever they like without impacting each other. It may seem counter intuitive that it lowers the speed to do this but it works. You're only really going to need your max speeds if you want a big download to go faster. Are ALL devices in the home connected to the router? Are you using IPv6, PPPoE or VLAN?

Nevermind, figured it out. Thank you.

I would not advise disabling QoS, that will make it worse. I would suggest you follow this guide while saturating your connection and trying different Anti-Bufferbloat percentages to see what minimises the spikes/ping the most: http://support.netduma.com/en/support/solutions/articles/16000074717-diagnose-modem-internet-service-provider-issues

Ok! I'll do some troubleshooting with it when I get home.

How to disable QoS | NETGEAR Communities

14 Replies

Sandwich
Tutor
Jun 19, 2019
Nevermind, figured it out. Thank you.
- Netduma-Fraser
  NetDuma Partner
  Jun 19, 2019
  I would not advise disabling QoS, that will make it worse. I would suggest you follow this guide while saturating your connection and trying different Anti-Bufferbloat percentages to see what minimises the spikes/ping the most: http://support.netduma.com/en/support/solutions/articles/16000074717-diagnose-modem-internet-service-provider-issues
  - Sandwich
    Tutor
    Jun 19, 2019
    Ok! I'll do some troubleshooting with it when I get home.
FURRYe38
Guru - Experienced User
Jun 19, 2019
What is the Mfr and model# of the ISP modem the NG router is connected too?
- Sandwich
  Tutor
  Jun 19, 2019
  I actually have a Netgear CM1000. My ISP only supports a limited number of modems and this was the only Netgear wired only modem that was available. I work for my ISP and everything looks good signal wise up to the modem and i'm only seeing two time outs that haven't been recent.
  - FURRYe38
    Guru - Experienced User
    Jun 19, 2019
    Ok just checking for a router at the modem.
    
    Any other traffic happening while gaming? Something else going on besides gaming?
    Disconnect ALL other devices or turn them off to see if the spikes still happen...

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How to disable QoS