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wazy555's avatar
wazy555
Aspirant
May 26, 2019

Im having trouble with my upload Speeds on the XR500

So im wanting to start streaming and when it comes to streaming you need a good uploadspeed and steady one as well. But everytime I try to go live and im watching the playback its a laggy mess. and the problem is the bitrate when I Try and play games it just starts fluctuating and I purchased this router to solve this issue but nothing is working and when I try and look it up on youtube,google or whatever nothing is helping me so im posting here trying to get some help.

11 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    What WPA security modes are you using?

    Try enabling WMM, Beamforming and MIMO. 

    • wazy555's avatar
      wazy555
      Aspirant

      I hope I have the answers you are looking for but here it goes

      1. Im not sure how to check the firm Ware But I belive I have the latest version

      2.Manufacturer is comcast/Xfinity, Model# DPC3941T

      3.I've tryed all the channels you recommended and the download speed and upload speed mostly stayed the same

      4.I have about 5 different wifi I can connect to and 1 of them is my modems internet and the other is the "NETGEAR07-5G"

      5. I belive for the 2.4GHZ Its "WPA2-PSK [AES]"  with channel 06 and mode 347 mbps And I can also increase it to 800 mbps but when I do a little popup comes up. And the 5GHZ is "WPA2-PSK [AES]" with channel 48 and mode 1733 mbps

      6. I have Enabled WMM (I think) and Beamforming and MIMO. But the only way to activate them was to turn off  "Smart Connect 

       

      I can also send screenshots if need be

      • Netduma_Alex's avatar
        Netduma_Alex
        NetDuma Partner

        So are some devices connecting directly to your modem? Ideally you should disable wifi on the modem and connect devices only to the XR500, otherwise those devices will be immune to the DumaOS QoS settings. Those QoS settings are important because they will make your connection more stable.