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Forum Discussion

JonSnowKnowsNad's avatar
JonSnowKnowsNad
Apprentice
Feb 10, 2020

is it possible that my xr500 is the problem when streaming to twitch

i called my isp which is Rogers Cable and i told them my connection is unstable when uploading to twitch. and the guy told me to try connecting to my modem instead of the router/xr500 by ethernet of course. he said that sometimes the router is the cause. so i wanna know is it true or is he just making stuff up. my setup is i have my modem bridged to my xr500 and my streaming pc is connected to my xr500 via ethernet.

5 Replies

  • It's possible, but there are other potential causes.

     

    First we should eliminate the possibility that QoS is the problem. To do this, go to QoS > Anti-Bufferbloat, open the side menu and tick Disable QoS. Now try streaming again and see if you fare any better.

     

    If the problem remains, you can turn QoS back on again. We will try some traffic prioritization.

    • JonSnowKnowsNad's avatar
      JonSnowKnowsNad
      Apprentice

      it is QoS being enabled that is causing this. I turned QoS off and stream is stable and no rubber banding during call of duty

      • Netduma_Alex's avatar
        Netduma_Alex
        NetDuma Partner

        Hm, well that's interesting. It doesn't nessercarily mean that QoS is broken, it could just be misconfigured. Prioritizing the wrong thing. Check my reply to your other post. I think you'll need to specifically prioritize call of duty.