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milanduff's avatar
milanduff
Follower
Dec 01, 2020

multiple problems with xr500

Hey, First of all i have a NAS drive for my camera's but when i'm at home i cannot connect to my server with my external ip all ports are forwarded.

2nd At random times some things that are connected trough cable go offline including my NAS drive and my pc network freezes for a sec or 2 and i'm fine again and my Wifi goes to connected but no internet.

Some log:

[DHCP IP: 192.168.1.2] to MAC address 00:62:6e:94:47:a4, Tuesday, December 01, 2020 23:41:55
[admin login] from source 192.168.1.8, Tuesday, December 01, 2020 23:41:51
[DumaOS] DHCP lease change., Tuesday, December 01, 2020 23:41:50
[DumaOS] DHCP new event., Tuesday, December 01, 2020 23:41:50
[DHCP IP: 192.168.1.2] to MAC address 00:62:6e:94:47:a4, Tuesday, December 01, 2020 23:41:50
[DumaOS] DHCP lease change., Tuesday, December 01, 2020 23:41:47
[DumaOS] DHCP new event., Tuesday, December 01, 2020 23:41:47
[DHCP IP: 192.168.1.15] to MAC address 82:11:9a:38:17:2b, Tuesday, December 01, 2020 23:41:47
[Internet connected] IP address: 192.168.0.242, Tuesday, December 01, 2020 23:41:47
[DumaOS] Error parsing line in ARP table: '2a02:1811:d481:93f0:4912:dc0c:cdb5:4eb1 dev br0 FAILED', Tuesday, December 01, 2020
[DumaOS] Error parsing line in ARP table: 'fe80::46a5:6eff:fe5e:c2e9 dev brwan lladdr 44:a5:6e:5e:c2:e9 STALE', Tuesday, Decembe
[DumaOS] Error parsing line in ARP table: 'fe80::46a5:6eff:fe5e:c2e8 dev br0 lladdr 44:a5:6e:5e:c2:e8 router STALE', Tuesday, De
[DumaOS] Error parsing line in ARP table: 'fe80::925c:44ff:fed6:c23d dev brwan lladdr 90:5c:44:d6:c2:3d router REACHABLE', Tuesd
[DumaOS] Error parsing line in ARP table: 'fe80::213c:5b92:2108:1b6c dev ethlan FAILED'., Tuesday, December 01, 2020 23:41:40
[DumaOS] Error parsing line in ARP table: '2a02:1811:d481:93f0:46a5:6eff:fe5e:c2e8 dev br0 FAILED', Tuesday, December 01, 2020
[DumaOS] Error parsing line in ARP table: 'fe80::213c:5b92:2108:1b6c dev br0 lladdr 00:d8:61:a6:23:85 REACHABLE', Tuesday, Decem
[DumaOS] Error parsing line in ARP table: '2a02:1811:d481:93f0:b8ee:570a:a063:4af4 dev br0 INCOMPLETE', Tuesday, December 01, 2
[DumaOS] Error parsing line in ARP table: 'fe80::925c:44ff:fed6:c23d dev brwan lladdr 90:5c:44:d6:c2:3d router REACHABLE', Tuesd
[DumaOS] Error parsing line in ARP table: 'fe80::213c:5b92:2108:1b6c dev ethlan FAILED'., Tuesday, December 01, 2020 23:41:35
[DumaOS] Error parsing line in ARP table: 'fe80::213c:5b92:2108:1b6c dev br0 lladdr 00:d8:61:a6:23:85 REACHABLE', Tuesday, Decem
[Internet disconnected] Tuesday, December 01, 2020 23:41:16
[admin login] from source 2a02:1811:d481:93f0:4912:dc0c:cdb5:4eb1, Tuesday, December 01, 2020 23:38:37
[DumaOS] DHCP lease change., Tuesday, December 01, 2020 23:38:34
[DumaOS] DHCP new event., Tuesday, December 01, 2020 23:38:34

 

 

My setup is a XR500 and a EX8000

 

The modem is a: 24*8 DOC 3 wireless(DOCSIS)

 

 

Thanks

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the model# of the ISP modem. If it has a built in router and wifi:

    This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
    https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
    Couple of options,
    1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.

     

    What Firmware version is currently loaded on the XR router?

     

     

  • As above, is it a pure modem or a router also? Regarding the disconnects give the devices reserved IPs in LAN Settings and see if that helps please.