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Forum Discussion

jadamkeo's avatar
jadamkeo
Aspirant
Jan 16, 2024

My Xr500 wouter is only putting out 13 mbps download speed and 19 upload please help

6 Replies

  • Could you provide more information? Such as where you're testing, what speeds you're expecting etc? The more information provided the easier it will be to help
    • jadamkeo's avatar
      jadamkeo
      Aspirant
      On the benchmark in the dumaos it says it’s expecting 900mbps but when I go to download an update for call of duty or any other game it only gives me 13 mbps max. I’m currently testing on a third party WiFi analyzer on my phone.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.

    What are the speed results with a wired PC or laptop and testing with Ooklas installable speed test app? 

    • jadamkeo's avatar
      jadamkeo
      Aspirant
      I am currently running the 2.3.2.134 version and I have the cat 6 Ethernet .
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
        What are the speed results with a wired PC or laptop and testing with Ooklas installable speed test app?