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xXKevlar79Xx's avatar
May 06, 2020
Solved

NAT TYPE MODERATE IN GAMES BO3 - PC WINDOWS 10 PRO

Hi all 

 

"Please Help - i am not the technical when it comes to PC / routers" 

 

bought myself a refurbished router xr500 connected to internet fine really easy set up, however having trouble getting port forwarding or port triggering to work still have moderate nat type. 

 

however prior to purchasing the new router and running ethernet cable from the main smart hub (BT) managed to port forward the smart hub and achieved open nat type. 

 

actions: 

port forwarding on duma and port twigering - did not make any difference 

internet connection is auto connect in duma settings - also tried to manually connect to bt hub, although I just end up loosing internet connection. 

phoned bt - not that helpful although provided me with some links to look at - but did really lead me anywhere 

tried deleting the ports forward on the smarthub. 

 

"anybody able to help as no idea how to fix the issue" 

 

also my gaming pc does not have wifi - so it is FTP (WIRED CONNECTION ONLY) 

 

  • What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Built in router here? If so, This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
    https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
    Couple of options,
    1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.

     

     

11 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Built in router here? If so, This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
    https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
    Couple of options,
    1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.

     

     

    • xXKevlar79Xx's avatar
      xXKevlar79Xx
      Tutor

      thanks for advisement going to give it try tomorrow - as say did contact British telecom today they did really offer much support although may go back through to them in morning 

       

    • xXKevlar79Xx's avatar
      xXKevlar79Xx
      Tutor

      just used it in router mode and then put all the port forwarding through the main smart hub - I nowhave open Nat type although slightly annoying as loose some of the featured apps - so think still need to for alternative work round to resolve issue although this will do for the moment 

       

      massive thank you :)

       

      did look at this earlier but did not go through with the changes - oh well zombies to see how it plays