NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ikassi's avatar
ikassi
Aspirant
Nov 17, 2024

Need help optimizing speed

I have a netgear cm1000 modem and a netgear xr1000.

I picked up 1200 gbps from xfinity and the router is only getting 460mbps download and 24 upload

The modem is hardwired and the modem is hardwired to the router.

Is this normal?

2 Replies

  • Are you testing the speed using the in built speedtest? If so, ignore that, set the speeds you expect (1000 down / 24 up) and then do a speedtest.net test via ethernet, do you get better results then?
    • plemans's avatar
      plemans
      Guru - Experienced User

      hardwire the pc/laptop directly into the cm1000 and test the speeds. Pointless to troubleshoot a router before finding out if you're getting full speeds.