NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Owlman82's avatar
Aug 01, 2021
Solved

Netgear Nighthawk XR500 GAMING ROUTER Ethernet Speeds

So I have Fiber going to a jack that my router is plugged into. I noticed that when I am plugged directly into the Jack itself I am getting my gig speeds, but whenever I am plugged into the Router with the most updated firmware ( XR500 V2.3.2.114) I am only getting 100mb for some reason. I have even tried swapping out the Ethernet ports on the router itself with same results.

  • How do you have QoS set? Test with QOS disabled first using a good quality LAN cable in between the Fiber Jack and the router and router and PC. CAT6 is recommende. 

6 Replies

  • I have tried to attach photos but for some reason it just shows up as a Triangle so I will tell you my speeds. Attached is the Router plugged in and my actual post is with the Jack plugged in if you take a look at my png file

     

    Router plugged in
    Download: 94.8

    Upload 95.0

     

    Using only my Fiber Jack

    Download: 933.8

    Upload: 110.9

    • Netduma-Liam's avatar
      Netduma-Liam
      NetDuma Partner

      Could you please try a different ethernet cable from the XR500 to the fibre jack? It sounds initially like you may be using something lower than Cat 5e, which would limit you to 100mbs throughput.

      • Owlman82's avatar
        Owlman82
        Tutor

        I am using all Cat5 i didn't think about swapping out coords at the router to the jack. I will try and do that tonight whenever i get off of work and post back with the results. thanks for the recommendation

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    How do you have QoS set? Test with QOS disabled first using a good quality LAN cable in between the Fiber Jack and the router and router and PC. CAT6 is recommende.