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Netgear xr 500 router DISCONNECT ISSUES WITH XBOX 1X
My XR 500 router was doing fine since October when I bought it. The last few weeks I've been getting disconnect issues on a "daily" basis when I wasn't on my xbox or PC. I notice this when I'm inactive for atleast 8 hours or so. After reading posts here I've switched from instant on to energy saver on my Xbox1x. This has solved the issue. It's been 4 days now with no disconnect. The firmware update I'm using is 2.3 2.40. The router says I'm up to date. Is there a fix for this issue so I can use instant on as I did in the past. Thanks....
11 Replies
Hi there - Microsoft and NETGEAR are working on finding a solution to this. One thing that I heard worked for some users is to put a switch between the router and the Xbox. So if you have a switch in your home, you could give this a try. No guarantee it will work though!
You've been saying this for a while now. After waiting month after month for this router to have its issues fixed, I think it's safe to say nobody is actually trying to fix anything. I am sure Microsoft and Netgear, together, could have come up with a solution faster than this if they really had competent people dedicated to the issue.
Netgear support can only ask you to reset the router every time and then turn all the features I bought the router for off. They read off a script and don't seem to actually know of this issue. Do you find it acceptable that the only solution, after all this time, is to turn features off on expensive, premium devices? We paid extra for something that actually does less than routers three times less expensive. We paid so much extra, and the only thing we got out of this was less. $300 for a buggy and mostly average router. Thanks.
Netduma_Jack wrote:
Hi there - Microsoft and NETGEAR are working on finding a solution to this. One thing that I heard worked for some users is to put a switch between the router and the Xbox. So if you have a switch in your home, you could give this a try. No guarantee it will work though!
How is the xbox connected? Wired or wireless?
How is the PC connected?
Any Wifi Neighbors near by? If so, how many?
Bcon wrote:
My XR 500 router was doing fine since October when I bought it. The last few weeks I've been getting disconnect issues on a "daily" basis when I wasn't on my xbox or PC. I notice this when I'm inactive for atleast 8 hours or so. After reading posts here I've switched from instant on to energy saver on my Xbox1x. This has solved the issue. It's been 4 days now with no disconnect. The firmware update I'm using is 2.3 2.40. The router says I'm up to date. Is there a fix for this issue so I can use instant on as I did in the past. Thanks....
I have 2 PC's and my xbox1x all hardwired. As far as neighbors with wifi. I have one neighbor that has it. I live in a rural area. My issue is a xbox instant on capability issue with this router like the previous poster mentioned. I'm fine with that. Since I went to energy saver mode I also notice my controller connects up all the time where as before sometimes it didn't.
So does the xbox seem to be working better now?
