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Forum Discussion
psykixx
Jul 28, 2018Star
Network Map is just plain wrong.
My network map shows only 1 device on 2.4GHZ and 1 device on 5GHZ.
All the ones on the EX8000 show as wired (I raised that in another post, so ignore for now)
All other devices show as Offline. Makes no sense!
One other thing, on the back of the box there is a panel labelled Monitor Internet Utilization & Game Ping and the traffic is shown by category. Where is that panel? I can't find anything that categorises traffic.
Finally, the network map isn't the greatest of designs. The names of devices are cut off, so hard to tell what things are when they are named after the person the device belongs to.
Maybe have a look at the way Unifi shows the network map, and adapt to suit :-)
6 Replies
- Netduma_JackNetDuma Partner
Hi - sometimes the Network Map can take 30 seconds or so to update when a device is online. Could you check it again to see if it accurately shows them now.
The wired appearance of the extender is something we know we need to fix. As it's a visual issue it probably won't be done in the near future but we will look to solve it soon.
To answer your question " One other thing, on the back of the box there is a panel labelled Monitor Internet Utilization & Game Ping and the traffic is shown by category. Where is that panel? I can't find anything that categorises traffic."
This is the Network Monitor. If you go to the screen, on the Network Snapshot, you will see the devices using the most bandwidth. Click on any bar to open up the category breakdown which uses our Deep Packet Inspection engine. You can then click on any segment to see the applications being used. Promo video here shows this off: https://www.youtube.com/watch?v=A828T-j7Fks
As for the Device Manager name cut off - we've had some regular feedback on this and our plan is to offer an option to switch to a table/list view so power users with many devices can manage this more easily.
I've figured out the offline devices thing. Any wireless devices connected to the EX8000 are showing as Offline, which is obviously not correct.
Thanks for the answer re: category, it was not obvious!
- Netduma-FraserNetDuma PartnerThanks for the info, we're looking into it!
I as well as others are seeing this with the device manage/network map and the use of extenders with the XR routers:
http://forum.netduma.com/topic/26140-xr500-netgear-x6s-mesh-network/
Hope NG and Duma and work to get this working better.