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Forum Discussion

ajharman's avatar
ajharman
Follower
Sep 07, 2019

Nighthawk Android App

Not sure if this is normal but when I open up the Nighthawk app on my phone and go to Devices it shows all of them by name but under each one it also has UNKNOWN under the name of the connected devices. Is this normal?

6 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Sep 08, 2019
    Could you provide us a screenshot of this please? Also what firmware is the XR500 on?
    • Greynomand's avatar
      Greynomand
      Tutor
      Sep 08, 2019

      Hi, thankis for the response. I have attached a screen shot for you. The firmware for my XR500 is V2.3.2.56

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Sep 08, 2019
        I assume that would show the IP address usually. May be an app bug. Do all the devices have internet and are working normally? If you access the interface is it working correctly?